Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites.  Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans
Total: 5.5
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 365 reviews
Showing 141-145 of 365 items.
2019-05-13 02:24:23
Gropes 7.0
whatever
2019-05-12 17:22:13
Penny 2.4
Spark unable to compete with other providers in terms of price and features at our address, and also provided a completely dismal service when I shifted my mother and her phone and broadband to another address - have now lost all confidence in them - spoke to multiple staff, all with different advice about what services and features would be available and when - still waiting for some of the services to begin. One staff member (Nathan Neale) in Kerikeri store really tried his best for us - would definitely recommend him, but not the company he works for - I really think Spark have dropped the ball. ...read more
Pros
Customer service consultant Nathan Neale
Cons
too many - see review
2019-05-09 13:03:26
Donaldgoody 7.0
excellent website zir rar password recovery online
2019-05-03 09:02:18
Sandra 6.8
Overall reliable provision of services.
Pros
Everything works well.
Cons
When things need changing or there is an oopsy....not so good. Long waits on phone for help and some set up mistakes. Extra charges, and varying info given.
2019-05-01 16:56:53
Jignesh 5.0
Good product, but service is not very good. Often you are being told to wait for hours on the phone which not practical.
Pros
Good product, some add-ons are value for money but was over do for me. Overall very expensive.
Cons
Crap service.
Showing 141-145 of 365 items.
Streaming rugby world cup for free
18/06/2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
23/05/2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
9/05/2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
15/03/2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
11/03/2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
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Great Offer
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.