Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

06 November 2022
Kev 7
Love the local call centre and teh efficient and helpful staff.
Pros
no
Cons
no
06 November 2022
Yvonne Wilton 8.4
Very quick and supportive when a problem comes along, my problems where not with NOW...they where with Chorus...but now we're so helpful, and talked me through everything
03 November 2022
Peter 1.8
Problems started right after connection: 75% of websites were not working (including their portal even) - just timing out with lost packets in tracer after 3rd hop. With VPN everything worked - e.g. the issue was a misconfiguration on their side. Technical support sounded professional at first, but failed to even log the issue. Next day on second try issue was logged with estimated 72 hour resoultion timeframe. Switched to other provider in 3 days after connection with this misery continued. No follow-ups, no explanation provided, just ignorance. I would highly discourage anyone from even considering a switch! ...read more
Pros
Cheap-ish
Cons
Everything else
03 November 2022
Max Mckenzie 9
Best of the best
Pros
Always there
Cons
No complaints
01 November 2022
Alan and Sally 9
To date the service has been superb
we were one of the first streets to get fibre in HB
We have recommended heaps of friends to join them
Pros
Prompt and Efficient!
Cons
NONE
29 October 2022
Steve Arnold 9.2
For us as in my wife and i it has always been about 3 factors for choosing NOW. The price you pay the speed that it operates at and unlimited data. As far as we are concerned NOW provides that....Great Service
1 Price
2 Speed
28 October 2022
Anastarcia 10
everything is prefect thank you so much
Pros
250
Cons
250
28 October 2022
Karen & Mark Fisher 9.4
A hassle free service
27 October 2022
Amina 3
Internet speed is very slow. Sometimes and does not even work. Sometimes have to wait for minutes for the webpage to work. My daughter has lost grades in timed quizzes as the internet does not even work in her room. having online exams and studies so she stayed home and study but the internet service is very slow. hardly recommend this company.
26 October 2022
Faith 10
Fast efficient and friendly service
Showing 10 of 2184 reviews

Leave a review of provider

Reliability
7
Speed
7
Support
7
Features
7
Value
7
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Get 3 months FREE* on Unlimited Rural Broadband, now only $119 per month! *T&Cs apply.
Get 3 months FREE* on Unlimited Rural Broadband, now only $119 per month! *T&Cs apply.
Hop on board for egg-stra value fibre from $59.59/month with Simply Broadband.
No Set Up Fee. No Bundles. Open Term (30 days notice), BYO Modem. 
A Simply egg-cellent price for the speed you need.
Hop on board for egg-stra value fibre from $59.59/month with Simply Broadband.
No Set Up Fee. No Bundles. Open Term (30 days notice), BYO Modem.
A Simply egg-cellent price for the speed you need.
Save $15/month on a 12 month Unlimited Fibre Broadband Plan when you sign up. Fair Use Policy and T&Cs apply.
Save $15/month on a 12 month Unlimited Fibre Broadband Plan when you sign up. Fair Use Policy and T&Cs apply.