Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 November 2025
Colin 10
Moved from One NZ to Simply Broadband . Easy change over.
Pros
Better price , better service
Cons
All good
03 November 2025
Tillson 8.6
The best customer service bar none! You will always have to contact CS at some stage and normally that will be VERY frustrating. Not with Simply Broadband! Everything is quick, easy and as expected.
Pros
Customer Service. Ease of connection. Understanding plans. Available options.
Cons
None!
03 November 2025
Matt 10
Great company. We had a weird situation and they were a massive help, even late in the evening. Other companies seem to waste so much of the customers time. These guys were fantastic.
Pros
Great communication, Experts in broadband. They actually reward loyalty!
Cons
Can't think of any.
03 November 2025
Graeme 9
Great broadband and simple billing
Pros
Great broadband and simple billing
Cons
None
03 November 2025
Jill 8.2
Absolutely fabulous. Very easy to change from our previous provider. No hassle at all and speed etc hasn't changed. Couldn't really rate the support as the service is so good we haven't needed to contact them
03 November 2025
Conor 10
Fast, cheap internet accompanied with good service. The dream!
Pros
Speed, connection time, easy sign up, no issues or outages.
Cons
Didn't find it sooner.
03 November 2025
Kathleen 10
No issues what so ever. From sign up to switch over.
Pros
Reliable
Cons
N/A
03 November 2025
Tijuan 10
Simply Broadband are amazing to deal with. The quality of the service (assistance and service delivery) is great. The pricing is right and works amazingly well. Highly recommend to anyone.
Pros
Everything
Cons
None
03 November 2025
Ross 8
We converted from Spark to Simply because we no longer needed our hard phone line, or the gigabit connection. The process was totally painless, and it took us less than five minutes to re-configure our firewall to use the new connection. The move away from PPPOE meant that our firewall is now idling handling the network connection as well.
Pros
Quick, east, fast
Cons
Haven't found any yet
20 October 2025
Kaumeil 10
I'm thrilled to write this review for Simply Broadband. My switch to their service has been one of the best decisions I've made, and it's all down to two key things: flexibility and fantastic support.

Shopping for broadband is often a nightmare of complex contracts and hidden fees. Simply Broadband cuts through all that noise. Their affordable, unlimited plan with no fixed term is a game-changer. It’s refreshing to deal with a company that trusts its customers and offers such straightforward, fair terms.

The real standout moment, however, was the setup support. I needed help getting my new connection up and running and the agent I spoke to on the phone was wonderful. They didn't just read from a script; they provided clear, friendly, and patient guidance until everything was working perfectly. It felt like having a tech-savvy friend help you out.

In a market saturated with providers who make things complicated, Simply Broadband lives up to its name by keeping things simple, fair, and customer-focused. I'm a very happy customer and would recommend them to anyone
...read more
Pros
Haven't found any Cons.
Cons
None
Showing 10 of 2274 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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