Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 July 2018

Fran Schack 8.2

I felt that Spark was very high priced and that was the reason I wanted to change providers. Whenever I went into their Dunedin office with a question, there were long line ups waiting to be served and I never had the time to wait.

Pros

They were quite reliable, but you had to wait for service.

Cons

Price..

02 July 2018

JOHN lyon 6.6

too expensive

01 July 2018

Tony 4

Expensive. Customer service appalling. In three months. I've had to spend 8 hours on the phone with them to sort out continual issues with billing. Torrents were really slow.

Pros

No stoppage in service.

Cons

Expensive. Customer service appalling. In three months. I've had to spend 8+ hours on the phone with them to sort out continual issues with billing. Torrents were really slow.

29 June 2018

Mark greene 8.2

Solid reliable fast internet.

Pros

None

Cons

Extra monthly cost for static IP address

29 June 2018

T K 4.4

Poor reliability of speed. Customer support not helpful.

29 June 2018

RN Farrer 4.8

Hard to get hold of and local store, not a great deal of help.

Pros

Good coverage.

Cons

expensive when compared with other providers. Changes in rates not allowed in plan

29 June 2018

Heidi Parker 10

Really good. No complaints. Very quick and efficient.

28 June 2018

Lyn Chatfield 10

This has been a great experience.

Pros

Quick response to emails.
Portal for easy payment.
Instant support.

Cons

Nil

26 June 2018

Kay Miller 10

Absolutely fabulous service. Chased Chorus to sort out the Fibre connection to the house. Ever since have had seamless and prompt service.

Pros

They answer the phone and emails promptly!!!! I emailed a change at 7.45am, they rang me back at 8.55am - yes - same day!!
I have never to adjust from limited to unlimited to cater for guests and it was so easy to do. T ...read more

Cons

None :)

23 June 2018

Brenden 7.2

Speed is an issue sometimes but overall pretty good

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