Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 December 2024
John 7
"CGNAT": you are assigned a IP within the 'shared' address space; legal implications as these are similar to other 'private' addresses and should not leave the boundary of an 'administrative domain'. Is your BYO modem in their 'administrative' domain?

"IP over Ethernet": This addressing scheme means that you cannot trust which DHCP server is assigning you an address; nor can you trust the gateway router that it directs you to.

"DNS Issues": When querying 8.8.8.8 (Google DNS); responses are altered in transit. The same occurs when accessing "https://google.dns". When support was asked if this is acceptable, the response was (paraphrased) "how does this measurably affect your service?".

Support is not helpful, and response times are slow.

They did not respond to a request to add 802.1X authentication, or something similar.

The price is 'low' and you will receive what you paid for.
...read more
Pros
Speed is acceptable.
Cons
Everything else.
12 December 2024
Julian 9.2
Real people, small kiwi organisation providing fast and good value fibre internet
Pros
no
Cons
no
07 December 2024
Gary 7
Love dealing with Now as they are local, answer my calls quickly and to date have always given me great service.
30 November 2024
Derek 4.8
Charge me even I terminated the boardband service.
No reply even I left message in support in website.
Chat support doesn't work on Friday.
Pros
Fast
Cons
Bad service, Expensive
30 November 2024
Michael Oberoin 9.6
Signed up with 360Net Hyperfibre deal . No hiccups.
We are satisfied with the speed we are getting and definitely better than previous provider .
Pros
Best price
Cons
None
30 November 2024
Archie 9.6
I recently upgraded to Hyperfibre ONT with 360Net and am extremely satisfied with the service. Through Ethernet, I consistently achieve speeds of 1700-1800 Mbps. Wireless speeds may vary depending on the router used.
Pros
Fastet speed at the lowest price
Cons
Only couple of weeks wait for ONT Upgrade from Chorus.
27 November 2024
Peter 7.4
One of the best I would rate in all aspects. Kudos to the prompt support team.
Pros
Best support and service
Cons
None
25 November 2024
Ron Neal 9
Good service when querying a test using their App.
You actually speak to a local person. The call was promptly answered and their review of the situation left me reassured all was well.
Pros
Rapid service. Local person to deal with.
Cons
None
25 November 2024
lucia 2.8
gotta love constantly getting disconnected from all devices, having 500ms during games, and shows taking forever to load and buffering
Pros
6 months free prime
Cons
slow, disconnects, bad reach
24 November 2024
Gabe Rijpma 3.8
Reliable but the worst customer service in the world.
Pros
Reliable and Predictable Speed
Cons
Customer Service
Showing 10 of 2163 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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